Privacy Policy

OMiK HOLDiNG, at Dubai, United Arab Emirates, decides how the personal data collected through this marketplace is used, and is responsible for it. Write to info@omik.ae about anything in this policy.

When you register: your name, e-mail address, mobile number, country and emirate, and the type of member you registered as. A business account also gives its company name, trade licence number, licensing authority, office address, and — for a broker — a regulatory registration number.

When you use the marketplace: the listings you publish and what is in them, the enquiries you send, the listings you save, and what you write to us.

And, so that an advertiser can be told how their listing is doing: how many times a listing was opened and saved, and where the visit came from. These are counts, and they are not used to build a profile of you.

To run your account and confirm your e-mail address; to publish and review listings; to pass your enquiry to the right advertiser and mediate what follows; to tell an advertiser how their listing is performing; to issue invoices and keep the accounting records the law requires us to keep; to verify a business account; and to answer you when you write to us.

The basis for most of this is that it is necessary to give you the service you asked for, or that the law requires it of us. Marketing is different, and rests on your consent alone.

We send offers and updates by e-mail and WhatsApp only to members who ticked the separate box for it when they registered. That box is not ticked for you in advance, and refusing it does not affect your account or anything else in this policy.

You may withdraw that consent at any time, from your account or through the unsubscribe link in any message we send, and it takes effect at once. We keep a record of when consent was given or refused and of the exact wording agreed to, because that record is the only reliable answer if it is ever questioned.

We do not sell personal data, and we do not rent or trade it.

An advertiser is never given the name, telephone number or e-mail address of a person who enquired about their listing. They are shown figures and stages, and nothing that identifies anybody.

Outside OMiK, personal data reaches only service providers who operate parts of the system on our behalf and under our instructions — hosting, e-mail delivery and the like — bound to use it for nothing else; parties to a deal you are in, to the extent needed to complete it; our auditors and legal advisers; and a public authority where the law obliges us to disclose it.

Some of the systems that run this marketplace operate on servers outside the United Arab Emirates. Where personal data is processed abroad, we require of whoever processes it a level of protection no lower than the one described here.

We keep your account data for as long as the account is open, and for twelve months after you close it, in case a deal or a dispute is still running. Accounting records — invoices, commissions, payments — are kept for the period the law requires, which is longer.

You may ask us for a copy of the personal data we hold about you, ask us to correct what is wrong, ask us to erase it, object to a particular use of it, or withdraw a consent you gave. Write to us and we will answer within thirty days. Erasure does not extend to records the law obliges us to keep.

If our answer does not satisfy you, you may complain to the competent authority in the United Arab Emirates.

Data travels to and from the marketplace encrypted, passwords are stored in a form that cannot be read back, and within OMiK a record is reachable only by the members of staff whose work requires it — the same restriction the internal system applies to every client record it holds.

This marketplace is for adults. We do not knowingly collect data about anyone under eighteen, and we delete it if we learn we have.

The date at the top says when the version you are reading was published. We tell registered members of a material change by e-mail, and a change that widens how we use your data is asked for again rather than assumed.